FAQs

1. Do you ship internationally?
Yes! We ship both within India and worldwide. 🌍

2. How long will it take to receive my order?

• India: 5–10 business days

• International: 7–15 business days (may vary due to customs clearance)

3. How much does shipping cost?

• Shipping charges are calculated at checkout based on your location.

• Any applicable customs duties/taxes for international orders are the customer’s responsibility.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email/SMS. You can use it to follow your package in real time.

5. Can I change my shipping address after placing the order?
If your order has not been shipped yet, email us immediately at [your email]. Once shipped, the address cannot be changed.

6. What if I’m not available at the time of delivery?
The courier will usually attempt delivery 2–3 times. If undelivered, the package may be returned, and re-shipping charges will apply.

7. What happens if my international order is returned due to customs or incorrect address?
In such cases, return shipping + customs charges will be borne by the customer.

8. Do you offer free shipping?
We occasionally run Free Shipping offers. Details will be mentioned on our website or during checkout.

9. What should I do if my order is delayed?
Delivery timelines can be affected by weather, courier delays, or customs clearance. If your order is delayed beyond the estimated time, contact us at [your email/contact number].

10. How do I contact customer support for shipping issues?
You can reach us at:
📧 reetipatta@gmail.com